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FAQ’s
Generic Printing
All printed products on our website qualify for free delivery.
Note: All deliveries is for UK Mainland only and to one valid address. For delivery to Scotland, Highlands, Scottish Islands and Nothern Ireland please send an email to info@dpisolutions.co.uk supplying your full address including the postcode in the enquiry so we may reply with an accurate quote.
Offset print technology is a process where links are applied to the paper in layers through a series of plates and rollers. Digital print technology involves a plate-less system whereby data and images are printed directly from computer to printer.It is frequently used for short run printing and quicker lead times.
If you’re looking to print a small quantity of posters for example, digital printing would be the more affordable and quicker choice. The other benefit of digital printing is the flexibility of printing variable information from print to print, which is not possible on offset. Although digital printing offers fierce punch for punchcompetition to its old offset rival, offset printing can still produce a superior consistency in image quality over a longer duration.
Digitally printed letterheads are great for short run, high quality stationary. Although they are compatible with most inkjet printers, some laser printers are believed to remove the pre-printed image and cause possible damage to your machine. Litho printed letterheads however offer complete peace of mind as the process of printing uses no heat and ink is applied to the sheet using pressurised rollers, once dry it is completely safe to use through any inkjet or laser printer.
Order processing will start a day after we receive confirmation of artwork whether it is supplied or done by us. We will do our utmost best to dispatch all goods within the lead times stated. If there's any delay to your order, we will notify you immediately. Please bear in mind some products have longer lead times due to additional finishing options i.e. laminating or large quantity orders.
We use suitable commercial design platforms like Photoshop, Illustrator & InDesign. If you’re looking to supply your own artwork using any other non commercial design program i.e. Word, Excel, Publisher & PowerPoint than please note there may be several issues, for example missing fonts, incorrect spacing, images and/text shifting out of position etc. Some graphics may look fine on a computer screen although in print that may not be the case.
Bleed is colour, text or imagery that extends to the edge of the page beyond the trim marks. This is referred to as the full bleed. For example it is not possible to print all the way to the edge of an A6 Leaflet, to achieve this we have to print a larger area than is required and then trim the card down to the required size.
All colour, text or imagery which is intended to extend to the edge of your leaflet must be extended 3mm beyond the cut line to give a bleed. A finished A6 leaflet size is 105mm x 148mm, however you would be wrong to assume that your artwork should be the same size! You need to add a further 3mm onto each edge of the artwork, this will be the bleed. With the bleeds the correct artwork size for print and cut should now be 111mm x 154mm.
There is usually a close match between your final printed piece and what you see on your computer screen or print on your own desktop printer. However, because of different technologies and wide variations in calibration used by each of these devices there may be some differences in colour. Desktop printers typically print in RGB whereas commercial offset press printing uses CMYK.
Artwork lead times can vary depending on the amount of work involved but for most standard products you can expect to receive a proof within 2 - 3 working days.
Artwork Ready
For all artwork related enquiries including formats accepted please refer to our How To Submit Artwork section.
There is a small chance of paper movement during the trimming stage; this can be as small as 1-2mm but still cause problems. If you're supplying your A6 leaflet artwork size at 105mm 148mm and there is a movement to the left when trimming, the left side of your artwork will result in having a 2mm white border. Although this will be very small, it will be big enough to notice, the same principle applies to the top and bottom. Another point to consider is your content is too close to the cut line, there is a risk that it could get cut off, therefore please ensure all content such as text, logos etc sit around 4mm in from the cut line or 7mm in from the edge including the bleed.
Images should be saved at 300 dpi resolution in the final size that they will be used. This is very important for image quality. Lower resolution will produce poor quality images in the printing process. Please refer to Artwork Guideline for full specifications.
RGB (Red, Green, Blue) is based on light and is used in digital cameras, computer monitors, digital scanners and some desktop printers. However we need you to submit files in CMYK (Cyan, Magenta, Yellow, Black) is based on ink. These are the 4-colour process inks used for commercial printing.
Artwork preparation checklist:
(i) Save it as a JPG, PDF, PSD, TIF or EPS file.
(ii) All files should be converted to CMYK colour mode. We can do a conversion for you from RGB to CMYK. However, we do so using standard Photoshop conversion values which may or may not yield the result you are looking for.
(iii) All images need to be 300 dpi
(iv) Text must be at least 1/8th inch inside of the cut line on all sides.
(v) For bleeds, please provide 1/8" on each edge.
(vi) If your project is a book or catalogue, leave a gutter (a gutter is the space between the text and spine of the page) between folded pages To allow for a quarter-inch margin on each page, the gutter will need to be a half-inch. Margins should be at least 3/8" on all edges of a page.
(vii) Outline all fonts when working in Photoshop or Illustrator, embed fonts in other programs and flatten all layers.
(viii) Include all files needed to process the job: page layout files, imported images, fonts and other support files.
If you want to submit a new file with changes after seeing the proof, there may be new file handling charge. If you want us to make changes, we will provide you with a cost estimate for approval before making any change.
